Please tell us about the good and bad aspects of living in your local area:

We’ve been staying at Apo Kew Bridge for six months, and the experience has been excellent. The flat was quiet and comfortable, and all the appliances worked perfectly throughout our stay. The location is great, with plenty of transport links.

How has the building management responded to any problems or issues you have raised:

As noted above, the onsite team was exceptionally responsible and helpful—particularly Ben, who made the flat swap seamless when our original unit required maintenance.

Please share one thing (or more) which you wish you had known before you moved in:

Really nice neighbourhood and very close to Kew Gardens, we love it here.

Please tell us about the good and bad aspects of living in your local area:

Living in this area has been an absolute delight! The range and quality of local shops, restaurants, and cafés are excellent, offering a vibrant mix of cuisines and shopping options within walking distance. The open spaces and parks nearby are beautifully maintained, perfect for relaxing walks or outdoor activities. Transport links are incredibly convenient, with frequent buses and a nearby train station making commuting seamless. The neighbourhood feels safe and welcoming, with friendly neighbours and minimal noise. Parking is generally hassle-free, bins are collected promptly, and there’s a strong sense of community spirit. Overall, it’s a fantastic place to live with very few downsides.

How has the building management responded to any problems or issues you have raised:

Building management has been exemplary! Any issues raised are resolved promptly, often within the same day, and they are always polite and attentive. Their proactive approach ensures everything runs smoothly, which gives great peace of mind.

Please share one thing (or more) which you wish you had known before you moved in:

I wish I had known sooner just how fantastic this development and area are—I would have moved here much earlier! The sense of community, excellent amenities, and high level of service from management truly make it stand out. It’s even better than it appears on viewings or online descriptions.

Please tell us about the good and bad aspects of living in your local area:

The location is based very close to Chinatown. A few minutes walk from Mailbox and the Grand Central Station which makes it very convenient for commuters like myself. Only thing is there’s no on-site parking and if you were to park on the street, some spaces close to the premise are not allowed and can cost you a fine. However, bin collections are frequent but bin rooms can smell sometimes, especially with large build ups of trash. Traffic noise isn’t too bad and behaviour around the building is good, mostly working class residents, so no need to worry about students making noise.

How has the building management responded to any problems or issues you have raised:

Yes, many issues have been resolved but the recent issues I’ve raised on the app have been ignored and not rectified. Tap water pressure is minimal and answer from guy fixing it was it’s like that, even though the tap in the other bathroom has much better pressure. Also the lights in bathroom still haven’t been fixed.

Please share one thing (or more) which you wish you had known before you moved in:

The flat deposit has to be disclaimed that you have to pay each cycle. I wan’t made aware of this when I signed up and now I’ve paid more in these fees than paying the normal deposit route.

Please tell us about the good and bad aspects of living in your local area:

The apartment is block is really close to the city centre, in walking distance of most amenities in Birmingham.

How has the building management responded to any problems or issues you have raised:

Quickly and easily through the dedicated app. Responses are addressed quickly when concerns or queries are raised.

Please share one thing (or more) which you wish you had known before you moved in:

BCC Council Tax are a nightmare to deal with, for a council that has declared bankruptcy they do not make it easy for you to pay them, even when you are actively trying.

Please tell us about the good and bad aspects of living in your local area:

Living in this part of Birmingham has been a great experience overall. The apartment is just around a 10 minutes walk from New Street Station, making it extremely convenient for commuting and travel. It's also right near Chinatown, where there’s an excellent range of Chinese restaurants, cafes, and supermarkets, perfect for grabbing authentic food or groceries. There are many express and convenience stores nearby, although the nearest large supermarket like Tesco is a bit further away, which might be less convenient for big grocery trips. The area feels safe, with relatively low noise despite its central location. Bin collection is reliable. The presence of students, professionals, and families gives the street a balanced and friendly vibe.

How has the building management responded to any problems or issues you have raised:

Last time, I lost a trolley near the lift during my move-in, I reported it to reception, and they said they would take note and record the incident. While they were polite and acknowledged the issue, unfortunately no further action was taken to help locate it. Overall, building management is responsive in communication, but the follow-up on this particular issue could have been better.

Please share one thing (or more) which you wish you had known before you moved in:

One thing I wish I had known is that having a car can be quite helpful when living here. While the location is central and there are convenience stores nearby, larger supermarkets and some essential shops are not within easy walking distance. A car makes grocery shopping and errands much easier.